Shipping policy
At CORA BELLUNE, we want your order to arrive smoothly, wherever you're shopping from. We offer free shipping on every order to all the countries listed below, with no minimum spend and no discount code required.
Depending on product availability and your delivery destination, your order may be dispatched from one of our fulfilment locations in the United Kingdom.
Free Shipping
Standard shipping is free on every order to all our supported delivery destinations.
No minimum order value.
No shipping code required.
No additional shipping charge if your order arrives in separate parcels.
The delivery options available for your address will be confirmed at checkout.
Where We Ship
We currently ship to the following countries:
United Kingdom & United States
Australia & New Zealand
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Order Processing
Orders are prepared and dispatched within 1–3 business days after purchase.
Orders placed during weekends or public holidays will begin processing on the next business day.
Once your order has been dispatched, we’ll send you a shipping confirmation email with tracking information.
Please note: Order processing time is separate from the estimated delivery time shown below.
Estimated Delivery Times
Delivery estimates are calculated from the date your order is dispatched, not from the date you place your order.
| Destination | Estimated delivery after dispatch |
|---|---|
| United Kingdom | 5–10 business days |
| United States | 5–10 business days |
| Canada | 5–10 business days |
| Australia | 5–10 business days |
| New Zealand | 5–15 business days |
| All other countries | 5–15 business days |
Business days generally exclude weekends and public holidays.
These are estimated delivery windows rather than guaranteed delivery dates. Customs processing, carrier disruption, severe weather, public holidays and exceptionally busy periods can sometimes affect delivery.
If we become aware of a significant delay affecting your order, we’ll work with you to provide an update and an appropriate resolution.
Orders With More Than One Item
We work with multiple fulfilment locations, so items from the same order may occasionally be dispatched separately.
If this happens:
Your items may arrive on different days.
You may receive separate tracking numbers for individual parcels.
You will not be charged additional shipping fees.
We’ll provide shipping information as each parcel is dispatched.
Tracking Your Order
When your order leaves our fulfilment location, we’ll send a shipping confirmation email containing your tracking details.
You can also check your shipment through our Track Order page.
If your order is dispatched in multiple parcels, each parcel may have its own tracking number.
If you need help understanding your tracking information, email us at care@corabellune.com.
Customs, Duties and Taxes
Some international deliveries may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where we collect any applicable taxes or duties at checkout, those amounts will be included in the total shown before you place your order.
Where import charges are not collected at checkout, the destination country’s customs authority or delivery carrier may require payment before releasing or delivering the parcel. Unless we expressly state otherwise, such charges are the customer’s responsibility.
Customs requirements differ by destination. If you are unsure whether import charges may apply, please check your local customs guidance before ordering.
Incorrect or Incomplete Delivery Addresses
Please check your delivery information carefully before completing your purchase.
If you notice an error in your address, contact us as soon as possible at care@corabellune.com.
We will try to help where possible. However, once an order has been dispatched, it may no longer be possible to change its delivery address.
If a parcel is returned as undeliverable because the address was incorrect or incomplete, we will contact you to discuss the available options.
Nothing in this section affects your applicable statutory consumer rights.
Delayed or Missing Deliveries
Although we aim to deliver within the estimated timeframes, delays can occasionally occur.
If your parcel has not arrived within the expected delivery window, or tracking has stopped updating for an unusual period, please contact us.
Email care@corabellune.com with your order number and we’ll investigate the shipment with the relevant fulfilment or delivery partner.
If an order is lost or cannot be delivered, we will work with you to arrange an appropriate resolution in accordance with your applicable consumer rights.
Questions About Your Delivery?
Our customer care team is here to help with order updates, tracking enquiries and delivery questions.
Email: care@corabellune.com
Order tracking: Track Your Order
We aim to respond to customer enquiries within one working day, Monday to Friday.